Terms and Conditions
All sales are subject to Hook Buying Group's terms and conditions of sale.
Prices
Prices on this web site are correct at the time of posting, but may vary due to factors beyond our control. They are effective for orders placed before 17:00h on the date of ordering.
Fulfilment of orders
We will endeavour to meet your requests and send everything you order from us. However, we hold no stock so are unable to guarantee 100% completion in the event our suppliers are out of stock. If you still require something we are unable to deliver, please re-order it.
Payment
Payment is strictly on receipt of goods delivered, either by cash or cheque payment.
All goods remain the property of Hook Buying Group until paid for.
Please note we are unable to supply goods on credit.
Returns
Members are deemed to have acknowledged receipt of items in good condition by virtue of payment for these, so please check your delivery on receipt.
General returns:
Items ordered and received in good condition will not be accepted if these are still within their stated shelf life unless for reasons of quality. In these circumstances, we would require proof of best before or use by date and proof of purchase or we may be unable to give credit.
Deliveries
Please see our 'Collections and Deliveries' page for details of minimum order requirements
